The City of Brandon is a growing community in southeastern South Dakota. Like other communities, Brandon is facing the challenge of providing new infrastructure to support growth, while also maintaining its existing systems. In 2019 the City determined that an overall plan for the storm drainage system was needed to identify problem areas and develop appropriate solutions. An initial step in the process included a public outreach effort to solicit input from the community to identify problem areas. In particular, the City was interested in using of GIS technology to give citizens the ability to both pinpoint problem areas on a map, and also allow provide written descriptions of the problem. AE2S implemented GIS tools (Survey123, Crowdsource Reporter, and Operations Dashboard) as part of a community survey. The survey included a set of key questions related to drainage issues, while also capturing location information useful in identifying trends and confirming assumptions about potential problem areas. With the community’s input, the City was able to develop a list of specific drainage problems which resulted in a series of prioritized capital improvements to address the problems. The use of GIS and crowdsourcing tools has enhanced the City of Brandon’s commitment to public engagement while also helping City staff develop a list of strategic capital improvements to improve the City’s storm drainage system.